What is Tru Hair?
Tru Hair offers the world’s first hair oil with a heater. The goal of the brand is to offer practical solutions to modern hair problems by combining ancient ayurvedic practices and modern innovation.
What can I expect from Tru Hair?
The brand was started with the aim of providing high-quality hair care solutions at affordable prices. You can expect a well-rounded hair care routine that’s made to meet the needs of your hair.
Where are Tru Hair products manufactured?
All the Tru Hair products are manufactured in India.
Where is Tru Hair based out of?
Tru Hair is based out of Hyderabad, India.
Where is Tru Hair available?
Tru Hair products are available on truhairandskin.com, Amazon.in, Flipkart.com, netmeds.com, MORE Super Market, DMart, Reliance and popular superchains.
Do you ship outside India?
Yes, The brand does ship outside India. Tru Hair available for order in US, UK, UAE, Australia. Product availability is subject to local rules and regulations.
What products can I use for hair fall?
You can take the 3 Factor Hair Analysis and get the best product suggestions based on your hair, body type and demographics. You can use Tru Hair Oil, the world’s first hair oil with 13 novel herbs to combat hair fall.
What causes Dandruff? Can I use Tru Hair products?
Dandruff is a fungal infection caused by Malassezia that can cause extreme itching in the scalp. You can certainly use our products like Tru Hair Oil to combat the problem. Take the 3 Factor Hair Analysis to get the best product suggestion to combat your hair problem.
Can I use Tru Hair if I am pregnant?
Yes, Tru Hair products are safe to use during pregnancy. The products are natural, vegan and free from all harsh chemicals like sulphates, parabens, LLPs and silicones.
Can kids use Tru Hair oil?
Yes, people of all age groups can use Tru Hair products as they are free of harsh chemicals. However, it is not recommended for very young children below 12 years.
What makes the products cruelty free?
Tru Hair offers vegan and cruelty-free products like oils, shampoos, conditioners, serum and hair masks meaning that these products don’t use any animal derivatives and aren’t tested on animals!
What is the range of products offered by Tru Hair?
Tru Hair offers a range of hair care products like hair oils, shampoos, conditioners, serum, hair masks and hair packs & Personalized Supplement. This is a complete hair care regimen that’s been formulated by expert doctors.
Are the products free from sulphates, parabens and LLPs?
Yes, Tru Hair products are free from sulphates, paraben, LLPs and silicones. You can read this blog to know why we choose to make products free from sulphates, parabens, LLPs and silicones. https://truhairandskin.com/blog/importance-of-picking-products-that-are-free-from-parabens-sulphates-and-silicones/
Are the products free of toxic chemicals?
Yes, all the products are free from toxic chemicals that cause harm to the body and the environment in the long run. They are vegan and natural.
Are the products based on ayurvedic principles?
Yes, the products are formed with Ayurvedic principles in mind. Each formulation has herbal ingredients that boost hair growth and combat underlying issues that cause hair problems.
Are there any side effects to the products?
No, since the products are natural and free from harsh chemicals, there aren’t any side effects of the products*
*Unless you have specific allergies, in which case go through the list of ingredients.
Who has created the formulations for the products?
The formulations for the products are created by our expert Ayurvedic doctor. Dr Tambe. He has decades of experience in the use of the right ingredients to combat hair issues.
Where can I buy refill packs of the products?
You can buy refill packs of products on the website, Amazon, Flipkart & all Major Supermarket Chains.
Do the products have expiration dates?
The best before dates have been mentioned on the product label.
Are the supplements safe for everyone?
Yes, the supplements have natural ingredients derived from plants and are safe for everyone.
*Unless you are allergic to specific ingredients. Please read the list of ingredients on the label.
What goes into making the supplements
The supplements are natural and fully personalised to meet your hair’s needs. Our supplements have plant-based natural ingredients that will make up for the essential nutrients that may be missing in your body and thereby boost hair growth!
Can I reorder the supplements only?
Yes. You can log in to your account, go to your dashboard, click on ‘3 Factor Hair Analysis’ and add the supplement to cart/ buy from ‘My Account > My Orders > Repurchase’.
How can I order the products?
You can order the products on the TruHairandSkin website, Amazon and Flipkart.
Is there a return policy on products?
No, products once ordered cannot be returned due to hygiene reasons. Unless the products received are damaged.
Do you take COD?
No, there is no cash on delivery option. You can however opt for Amazon or Flipkart if you want Cash On Delivery options.
Which payment gateway do you use?
We use a highly secure payment gateway – CCAvenue, Paytm, RazorPay
Do you take international debit cards?
Yes, we do accept international debit cards.
Can I order from outside India for an Indian address?
Yes, you can order from outside India for an Indian address.
How many days before I receive my order?
You will receive your order in 4 -6 days. Delays are to be expected keeping in mind poor weather conditions or any other circumstances like strikes, bandhs, pandemic etc.
What do I do if my order is delayed?
You can reach out to us on our social media accounts @truhairayurveda or drop us an email Truhair@medmanor.in or Whatsapp us 9010234588
When can I request for a refund?
You are eligible for a refund if the products you have received are damaged
How long will it take to receive my refund?
You will recieve your refund within 7 working days
How does 3-factor hair analysis work?
Tru Hair 3 factor hair analysis is developed by our expert ayurvedic doctor. Based on 3 factors – Demographics, Body Type and Hair Type, our analysis is able to point to the exact ingredients that will help you combat your hair issues based on the ingredients in them.
Can I trust the results of the hair analysis?
Yes, you can trust the results of the analysis as the algorithm is developed by ayurvedic doctors with decades of experience in the field of Ayurveda. The products are natural with no side effects.
What do I get with Tru Hair’s 3 Factor Hair Analysis?
You can get a hair care routine that’s made for your hair’s needs. A simple yet powerful algorithm will help us determine the list of ingredients that your hair needs and suggest the right products.
Where can I take the 3 Factor Hair Analysis?
You can take the 3-Factor Hair Analysis on the website by clicking the 3 Factor Hair Analysis logo and get the best products suggestions that meet the needs of your hair based on the ingredients in them.
What is the process of getting a semi customised hair care solution?
-Take the 3 Factor Hair Analysis on the website.
-Give basic information on your demographics, hair type, body type
-Get product suggestions based on the ingredients in them
-Get a free supplement with your order
-Proceed to give your contact information
Can we believe 3(Three) Factor Hair Analysis?
Yes, the 3 Factor Hair Analysis is a scientific and accurate algorithm developed by our expert doctor that uses your information to give you accurate analysis based on Ayurvedic Principles.
What is 3 Factor Hair Analysis?
Tru Hair 3 Factor Hair Analysis is based on 3 factors – Demographics, Body Type and Hair Type, our analysis is able to point to the exact ingredients that will help you combat your hair issues based on the ingredients in them.
Who developed 3 Factor Hair Analysis?
The formulations are developed by Dr Tambe who is an expert on Ayurveda for decades. It is under his guidance that the algorithm and products are developed.
What is the cost of 3 Factor Hair Analysis?
Yes, the 3 Factor Hair Analysis is completely free of cost. The idea is to offer the users a scientific and simple way to understand their hair’s needs.
Is 3 Factor Hair Analysis for Free?
Yes, the 3 Factor Hair Analysis is completely free of cost.
Why should I opt for Semi customisation vs customisation?
Semi customisation is able to address a wide variety of hair problems. Semi customisation is more beneficial to those looking for a haircare routine rather than addressing one specific treatment. Customisation is more suited for medical conditions rather than the general upkeep of their hair.
What is the benefit of knowing the right ingredients for your hair?
There are many benefits to knowing the right ingredients for your hair. This is basically like finding the perfect recipe for your favourite dish. The right ingredients will bring out the natural beauty of your hair. Knowing what nutrients your hair is lacking will help us offer you products in a easy and convenient fashion so that you have an end to end hair care routine without experimentation.