FAQ

Tru Hair offers the world’s first hair oil with a heater. The goal of the brand is to offer practical solutions to modern hair problems by combining ancient ayurvedic practices and modern innovation.

The brand was started with the aim of providing high-quality hair care solutions at affordable prices. You can expect a well-rounded hair care routine that’s made to meet the needs of your hair.

All the Tru Hair products are manufactured in India.

Tru Hair is based out of Hyderabad, India.

Tru Hair products are available on truhair.in, Amazon.in, Flipkart.com, netmeds.com, MORE Super Market, DMart, Reliance and popular superchains.

Yes, The brand does ship outside India. Tru Hair available for order in US, UK, UAE, Australia. Product availability is subject to local rules and regulations.

You can track your order by clicking the ‘My Account’ section on the website. Then Click the ‘Orders’ section to check your tracking details and the delivery date.

Tru Hair is owned by Med Manor Organics Pvt Ltd, one of India’s top 10 pharmaceutical companies.

Yes, Tru Hair has 13 novel herbs like Bhringaraja, Hibiscus, Brahmi that infuse nourishment in the scalp. The warm oil also helps stimulate the scalp and thereby boost hair growth. “Tru Hair is clinically proven by KLE to significantly reduce hair fall and promote hair growth.”

Organic hair oil like the Tru Hair Oil can be applied before every hair wash. Keep it on for atleast an hour before washing. If you don’t want to oil your hair before every wash, you can use it once a week by applying the oil overnight for intense nourishment and wash it off in the morning.

It is widely known that onion oil is good for hair growth. Apart from hair growth; the antioxidants, sulfur and other nutrients in onion oil help reduce hair loss, breakage, thinning, split ends and more. Hence, you can use the onion oil when you face any of these hair problems.

Applying hair oil helps reduce stress, nourish the scalp, and protect the hair from damage. Apart from these, the Tru Hair oil for dandruff and hairfall can also target dryness, split ends, breakage, thinning, etc. Hence, use a hair oil for managing the overall health of your hair.

To use the Tru Hair Oil, all you have to do is to pour the amount of oil that is required to cover the scalp and lengths of your hair in the Tru Heater. Thanks to the auto cut off technology, in 4 minutes, you have perfectly warmed oil that can be massaged evenly to your scalp and hair. The heater heats the oil to around 65°, which is the optimum temprature needed to activate the ingredients in the oil. Keep it overnight or for at least 2 hours before washing.

Yes, it does. The Tru Hair Oil is a unique formulation with 13 novel herbs. So far, it has been used by over 1.8L+ people across the globe who have seen great results. It is also clinically proven by KLE to reduce hair fall and boost hair growth.

You can take the 3 Factor Hair Analysis and get the best product suggestions based on your hair, body type and demographics. You can use Tru Hair Oil, the world’s first hair oil with 13 novel herbs to combat hair fall.

Dandruff is a fungal infection caused by Malassezia that can cause extreme itching in the scalp. You can certainly use our products like Tru Hair Oil to combat the problem. Take the 3 Factor Hair Analysis to get the best product suggestion to combat your hair problem.

Yes, Tru Hair products are safe to use during pregnancy. The products are natural, vegan and free from all harsh chemicals like sulphates, parabens, LLPs and silicones.

Yes, people of all age groups can use Tru Hair products as they are free of harsh chemicals. However, it is not recommended for very young children below 12 years.

Tru Hair offers vegan and cruelty-free products like oils, shampoos, conditioners, serum and hair masks meaning that these products don’t use any animal derivatives and aren’t tested on animals!

Tru Hair offers a range of hair care products like hair oils, shampoos, conditioners, serum, hair masks and hair packs & Personalized Supplement. This is a complete hair care regimen that’s been formulated by expert doctors.

Yes, Tru Hair products are free from sulphates, paraben, LLPs and silicones. You can read this blog to know why we choose to make products free from sulphates, parabens, LLPs, and silicones. A blog on the importance of picking products that are free from parabens, sulphates and silicones.

Yes, all the products are free from toxic chemicals that cause harm to the body and the environment in the long run. They are vegan and natural.

Yes, the products are formed with Ayurvedic principles in mind. Each formulation has herbal ingredients that boost hair growth and combat underlying issues that cause hair problems.

No, since the products are natural and free from harsh chemicals, there aren’t any side effects of the products* *Unless you have specific allergies, in which case go through the list of ingredients.

The formulations for the products are created by our expert Ayurvedic doctor. Dr Tambe. He has decades of experience in the use of the right ingredients to combat hair issues.

You can buy refill packs of products on the website, Amazon, Flipkart & all Major Supermarket Chains.

The best before dates have been mentioned on the product label.

You can use the Protein Scalp Serum atleast once a week.

After washing and drying your hair*, take 2 – 3ml of serum in your palm using the dropper and massage it into your scalp for about 5 mins. *It is applied on clean and dry scalp only!

Yes. Tru Hair products are free from all harmful chemicals, Parabens, Sulphates and LLPs making them safe. We use various natural ingredients to ensure that each product is safe for the user and the environment as well.

Yes, the supplements have natural ingredients derived from plants and are safe for everyone. *Unless you are allergic to specific ingredients. Please read the list of ingredients on the label.

The supplements are natural and fully personalised to meet your hair’s needs. Our supplements have plant-based natural ingredients that will make up for the essential nutrients that may be missing in your body and thereby boost hair growth!

Yes. You can log in to your account, go to your dashboard, click on ‘3 Factor Hair Analysis’ and add the supplement to cart/ buy from ‘My Account > My Orders > Repurchase’.

You need to take a tablespoon of the supplement every day after breakfast and after dinner for 3 months to see good results. It’s an ayurvedic blend of ingredients that should be taken every day.

Tru Hair’s personalised hair supplement is made with natural ingredients that are suggested when you take our 3 Factor Hair Analysis. The ingredients present in it eventually help boost your hair health while compensating for the essential nutrients that are lacking in your diet.

Yes, the supplements are completely natural and can be consumed* while pregnant. *Unless you’re allergic to certain ingredients or have been asked by your doctor to avoid certain ingredients. So, read the label carefully before consuming.

You can order the products on the TruHairandSkin website, Amazon and Flipkart.

No, products once ordered cannot be returned due to hygiene reasons. Unless the products received are damaged.

No, there is no cash on delivery option. You can however opt for Amazon or Flipkart if you want Cash On Delivery options.

We use a highly secure payment gateway – CCAvenue, Paytm, RazorPay

Yes, we do accept international debit cards.

Yes, you can order from outside India for an Indian address.

Your order will be shipped within 24 hours, and will reach you in 4-7 days. Delivery at remove locations will take 10-12 days. Please note that delays are to be expected in case of poor weather conditions or any other unavoidable circumstances like strikes, bandhs, lockdowns etc..

You can reach out to us on our social media accounts @truhairayurveda or drop us an email Truhair@medmanor.in or Whatsapp us 9010234588

You are eligible for a refund if the products you have received are damaged

You will recieve your refund within 7 working days

Tru Hair 3 factor hair analysis is developed by our expert ayurvedic doctor. Based on 3 factors – Demographics, Body Type and Hair Type, our analysis is able to point to the exact ingredients that will help you combat your hair issues based on the ingredients in them.

Yes, you can trust the results of the analysis as the algorithm is developed by ayurvedic doctors with decades of experience in the field of Ayurveda. The products are natural with no side effects.

You can get a hair care routine that’s made for your hair’s needs. A simple yet powerful algorithm will help us determine the list of ingredients that your hair needs and suggest the right products.

You can take the 3-Factor Hair Analysis on the website by clicking the 3 Factor Hair Analysis logo and get the best products suggestions that meet the needs of your hair based on the ingredients in them.

-Take the 3 Factor Hair Analysis on the website. 

-Give basic information on your demographics, hair type, body type

-Get product suggestions based on the ingredients in them

-Get a free supplement with your order

-Proceed to give your contact information

-Complete payment

Yes, the 3 Factor Hair Analysis is a scientific and accurate algorithm developed by our expert doctor that uses your information to give you accurate analysis based on Ayurvedic Principles.

Tru Hair 3 Factor Hair Analysis is based on 3 factors – Demographics, Body Type and Hair Type, our analysis is able to point to the exact ingredients that will help you combat your hair issues based on the ingredients in them.

The formulations are developed by Dr Tambe who is an expert on Ayurveda for decades. It is under his guidance that the algorithm and products are developed.

Yes, the 3 Factor Hair Analysis is completely free of cost. The idea is to offer the users a scientific and simple way to understand their hair’s needs.

Yes, the 3 Factor Hair Analysis is completely free of cost..

Semi customisation is able to address a wide variety of hair problems. Semi customisation is more beneficial to those looking for a haircare routine rather than addressing one specific treatment. Customisation is more suited for medical conditions rather than the general upkeep of their hair.

There are many benefits to knowing the right ingredients for your hair. This is basically like finding the perfect recipe for your favourite dish. The right ingredients will bring out the natural beauty of your hair. Knowing what nutrients your hair is lacking will help us offer you products in a easy and convenient fashion so that you have an end to end hair care routine without experimentation.