Return & Refund Policy
Your order will be shipped within 24 hours, and will reach you in 4-7 days. Delivery at remove locations will take 10-12 days. Please note that delays are to be expected in case of poor weather conditions or any other unavoidable circumstances like strikes, bandhs, lockdowns etc.
Refund and Return Policy
Products once purchased cannot be returned due to hygiene reasons. However, if you receive a damaged or defective product, or an item that is different from what you ordered, we request you to contact us on Whatsapp, Email, or the phone number listed below and we will help you.
Our customer service experts will help understand the issue and will guide you through the necessary steps to rectify the situation.
Over the last couple of years, we have placed multiple quality checks in place to ensure that you never have a bad shopping experience with us. Making sure that you have only the best experience is of utmost importance to us. To ensure this, we at Tru Hair are here to help you in the best way we can.
If you have any concerns, feedback, or queries, please reach out to us through any above-mentioned mediums. We are happy to be of help.